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Help/FAQ

I made changes, how do I get my edited file? When do I get my document?
I lost my login information! I need another format of the document. Why Agreements Etc?
How do I edit my document? What documents do you offer?
How many changes can I make? How much does this service cost? Is it safe to use my credit card online?
How do I build my agreement? What if I lost my document? Is my information private?

Q: I didn't get an email from you.

A: There can be several reasons for this. The most common reason is that the email did arrive but was caught in your spam / junk mail filter or folder. Try checking this folder in whatever program you use to get email. Look for an email from "webmaster@AgreementsEtc.com". Also check to make sure that your sale was completed. If you go to the login page, but can't login, or if you don't see your document on the active agreements page then your document purchase was likely incomplete. Your credit card was not charged. Fill out your document again, and be sure to complete all the steps including the confirmation page.

 

Q: I lost my login information!

A: Not to worry. Just go to the forgot password page and enter email address and click on the button "Send me my password". Your lost password will be automatically sent to your email address.

 

Q: How do I edit my document?

A: First, start by logging in. You'll need to enter your email address and password on this screen. If you don't know your password, you can click the "Forgot Your Password?" link and enter your email address. Your password will then be emailed to you.

Once you've logged in, you'll be taken to your "Active Agreements" page. You'll see a list of all the documents you purchased within the last two months.

On this page you can see when your documents expire, and you'll be presented with links to download these documents onto your computer. There are three links for each document. Each link lets you download a different file type -
RTF, this works best in programs like Microsoft Word™;
HTML, a file you can view in your internet browser.

Choose what type of file(s) you want, and open them up in your favourite editor. No part of a purchased document is locked or unavailable for editing. Please note that all changes are free.

 

Q: How many changes can I make? Am I being charged for edits?

A: You can make as many changes and create as many versions of your document as you wish. You will not be charged for editing your document after purchase.

 

Q: How do I build my agreement?

A: All you need to do to start building your agreement is to fill out the simple questionnaire we provide, and based on your answers, our system creates a custom agreement just for you. You may then click "build" to preview your document. After reviewing your agreement and are satisfied with the results, you may wish to purchase the document and receive a copy of your agreement.

 

Q: I made changes, how do I get my new document?

A: You can access your document by logging in. This will allow you to download and edit your document.

 

Q: I need another format of the document.

A: Login to your account. On the "Active Agreements" page you will see a list of the documents you have purchased in the past two months. There are three links for each document. Each link lets you download a different file type - RTF, this works best in programs like Microsoft WordTM and HTML, a file you can view in your internet browser.

Choose what type of file(s) you want, and open them up in your favourite editor. No part of a purchased document is locked or unavailable for editing.

 

Q: How much does this service cost?

A: The prices are listed in our Agreements Library. Our agreements range from $10-$25. You can have access to your documents for a full year.

 

Q: When do I get my document?

A: Immediately after purchase you'll be taken to a page where you can download your document in three different common file types. An email will also be sent to you that contains a download link.

After that, you can login to download your document from your ‘Active Agreements' page. You can download this document as many times as you'd like for a period of two months after purchase.

 

Q: Why Agreements Etc?

A: At Agreements Etc., we strive to be the best legal documentation service on the web. We can help you take care of common legal needs, without an attorney. Why settle for generic downloadable documents that you cannot even see what you are paying for? You can be assured knowing that your agreements are customized to your needs and are treated with the utmost attention. You need not have to pay thousands of legal fees when you can easily do it yourself, at the comfort of your own home or office and at your leisure.

 

Q: What documents do you offer?

A: As you will see on our detailed list, we offer many kinds of popular contracts and agreements, to suit your every possible need, tailor-made for each State. We are adding more documents all the time, so check in again whenever you need a legal document.

 

Q: Is it safe to use my credit card online?

A: Our secure payment system uses the latest encryption technology to protect your credit card information (the Secure Socket Layer system). We offer the highest level of encryption or security possible, ensuring that no outside parties can view or access your credit card information while it is going through the channels from your computer to us.

 

Q: What if I lost my agreement?

A: Should you lose your agreement or have any problems receiving your agreement, just check your email. Agreements Etc. automatically emails you back-up instructions. Should you need further assistance accessing your forms, you can contact our technical support staff using the Contact Us form. If necessary we will help you by phone to assist you in downloading your forms.

 

Q: Is my information private?

A: At Agreements Etc., we respect your privacy and are committed to keeping personal information about you strictly between us. We do not give information to other companies. Your information is secure with us.

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